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Safe and Secure Shopping with TheHealthBay.com

safe_shopping

TheHealthBay.com understands that security is one of the most significant concerns during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations. This security technology ensures that the information you enter to register, order prescriptions or make payments are all kept fully secure.

You can feel rest assured that your transaction is 100% secure and is protected. We also use Royal Bank of Scotland’s Streamline service to process our credit card payments. RBS is one of the UK's largest banks.

TheHealthBay.com takes the issue of online security very seriously in order to protect our reputation as one of the UK’s leading online Health and Beauty Provider. Below is information about some of the measures we take to ensure that your experience with us is as safe as possible.

Compliance

TheHealthBay.com is compliant with the Payment Card Industry Data Security Standards (PCI DSS), which is the internationally recognised standard of best practice in processing and storing payment card data. We are registered in compliance with the Data Protection Act, Registration No. Z714211X.

Key Security Measures

In order to gain and maintain compliance with PCI DSS, TheHealthBay.com must adhere to stringent policies and procedures that ensure the highest possible level of data and physical security. The sections below describe some of the main elements of our security efforts:

  • All TheHealthBay.com staff who have access to important data are criminal record checked, and their access to and use of your data is continually monitored and auditable
  • Our IT systems are protected by fire walls, have the latest security updates, are not directly accessible from the internet and monitored constantly
  • All sensitive data (including payment card data and email addresses) are encrypted to industry best practice standards when we store it. Certain data will never be stored such as the security strip number from the back of your payment card
  • All our web pages where you provide us with data use SSL (Secure Socket Layer) 128bit encryption to read and write data from our databases. The SSL certificate is independently issued by Trustwave and is your guarantee of security and authentication of our company.
  • Information sent within our company network systems is separately encrypted using VPNs and additional message encryption.
  • Our database servers are held in a purposely designed and highly secure vault location using advanced code and fingerprint identification controlled access. There is 24 hour security and CCTV monitoring.
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